Test bank Solutions for Business Communication Process and Product 7th Edition by Guffey ISBN 0538466251 9780538466257 INSTRUCTOR TEST BANK SOLUTIONS VERSION
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Table of Contants
PART I: COMMUNICATION FOUNDATIONS.
1. Effective and Ethical Communication at Work.
2. Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills.
3. Intercultural Communication.
PART II: THE WRITING PROCESS.
4. Planning Business Messages.
5. Organizing and Writing Business Messages.
6. Revising Business Messages.
PART III: WORKPLACE COMMUNICATION.
7. Electronic Messages and Digital Media.
8. Positive Messages.
9. Negative Messages.
10. Persuasive Messages.
PART IV: REPORTS, PROPOSALS, AND PRESENTATIONS.
11. Business Report Basics.
12. Informal Business Reports.
13. Proposals and Formal Reports.
14. Business Presentations.
PART V: EMPLOYMENT COMMUNICATION.
15. The Job Search, Résumés, and Cover Letters.
16. Interviewing and Following Up.
A: Grammar and Mechanics Guide.
B: Document Format Guide.
C: Documentation Guide.
D: Correction Symbols.
Key to C.L.U.E. Review Exercises.